Cisco UCCX (Unified Contact Center Express)

Cisco UCCX License

Cisco Collaboration License

The Cisco UCCX is a is secure, Riesling and robust Linux based appliance that is less complex and provides for faster installation, easier upgrades and less frequent patching. Cisco UCCX can be integrated with Cisco Unified Communication Manager or Cisco Unified Communication Manager (Cisco Call Manager) Business Edition. Unified CCX provides option to address multiple contact center functional areas using a variety of server deployment models. The Cisco UCCX is available in three different packages: standard, enhanced and premium.

Features:

The following capabilities can e achieved using UCCX product:

Unified CCX Engine

The UCCX engine benefits the following features:

Programmable Scripting Engine

Cisco UCCX provides an ability for developers to program the business logic of how to handle a Voice Call or an Http Contact (Web Action performed by a user) by the engine. The scripting involves building the business workflow using a proprietary domain specific programming tool, the Unified CCX Editor, and save the defined workflow as a file to be uploaded to UCCX via the administration web and REST interface.

Cisco UCCX License 

Initially, the UCCX Installation DVD is bundled with a 25-seat premium demo license which is valid for 60days and includes all the features. 

Currently, below license packages are available for Cisco UCCX:  

The Premium Cisco UCCX License include all features which can be enabled on UCCX server such as application, trigger, services, component and subsystem availability features.  

Cisco UCCX Order and Pricing

You can gain the details from our experts and they can find the best license that covers all your needs. We try to give you the most appropriate price and the easiest way of order.

FAQ


Cisco Unified Contact Center Express (UCCX) is a “contact center in a box” that provides a secure and easy to deploy customer interaction management solution for up to 400 agents. … Unified CCX provides options to address multiple contact center functional areas such as: Inbound voice. Outbound campaign. Agent email.


UCCX is the small-size call center platform that supports up to 400 agents. UCCE has more comprehensive features and targets sophisticated operations and large agent numbers.


Part Number Description Cisco Official Price Our Price Discount Price
CCX-12-NPS-K9

CCX 12 Non Production System

Cisco UCCX

$2995.00 View More
CCX-12-5P

Premium 5 seat Promo Bundle

Cisco UCCX

$2995.00 View More
CCX-12-5E

CCX 12 Enhanced 5 seat Promo Bundle

Cisco UCCX

$995.00 View More
CCX-12-NFR

NFR Kit: PRE HA 6 seats Pre, WFO

Cisco UCCX

$100.00 View More
CCX-12-LIC-K9

CCX 12.0 New Licenses

Cisco UCCX

$0.00 View More
CCX-12-MED-K9

CCX 12.0 Media

Cisco UCCX

$0.00 View More
CCX-12-P-SVR-LIC

CCX 12.0 NEW PRE Server License

Cisco UCCX

$0.00 View More
CCX-12-PAK

CCX 12 autoexpanded PAK

Cisco UCCX

$0.00 View More
CCX-12-UPG-K9

CCX 12.0 Upgrade Licenses

Cisco UCCX

$0.00 View More
CCX-12-12-EPHA-PAK

CCX 12.0 PAK – 12.0 EHA – 12.0 PHA

Cisco UCCX

$0.00 View More
CCX-12-ADD-K9

CCX 12.0 Add-on Licenses

Cisco UCCX

$0.00 View More
CCX-12-E-P-UPAK

PAK – 12.0, ENH-PRE

Cisco UCCX

$0.00 View More
CCX-12-E-SVR-LIC

CCX 12.0 NEW ENH Server License

Cisco UCCX

$0.00 View More
CCX-12-N-E-LIC

CCX 12.0 ENH Seat Qty 1 LICENSE ONLY

Cisco UCCX

$1250.00 View More
CCX-12-N-P-LIC

CCX 12.0 PRE Seat Qty 1 LICENSE ONLY

Cisco UCCX

$1995.00 View More
CCX-12-OBIVRLIC

CCX 12.0 PRE Outbound IVR Port Qty 1 LICENSE ONLY

Cisco UCCX

$695.00 View More
CCX-12-PHA-LIC

CCX 12.0 PRE HA LICENSE ONLY

Cisco UCCX

$15047.48 View More
CCX-12-WPL-NFR

CCX 12 UC 10 NFR

Cisco UCCX

$0.00 View More
CCX-12-25P

Premium 25 seat Promo Bundle

Cisco UCCX

$51995.00 View More
CCX-12-25P-ADD

Premium 25 seats add-on Promo Bundle

Cisco UCCX

$52959.12 View More
CCX-12-A-E-LIC

CCX 12.0 ENH Seat Qty 1 LICENSE ONLY

Cisco UCCX

$1250.00 View More
CCX-12-A-P-LIC

CCX 12.0 PRE Seat Qty 1 LICENSE ONLY

Cisco UCCX

$1995.00 View More
CCX-12-EHA-LIC

CCX 12.0 ENH HA LICENSE ONLY

Cisco UCCX

$8995.00 View More
CCX-12-12-EPHA

CCX 12.0 UPGRADE – 12.0 to 12.0 ENH-PRE HA-HA

Cisco UCCX

$6000.00 View More
CCX-12-25E

Enhanced 25 seat Promo Bundle

Cisco UCCX

$29995.00 View More
CCX-12-25E-ADD

Enhanced 25 seats add-on Promo Bundle

Cisco UCCX

$29419.12 View More
error: Alert: Content is protected !!