Cisco UCCX (Unified Contact Center Express)

The Cisco UCCX is a is secure, Riesling and robust Linux based appliance that is less complex and provides for faster installation, easier upgrades and less frequent patching. Cisco UCCX can be integrated with Cisco Unified Communication Manager or Cisco Unified Communication Manager Business Edition. Unified CCX provides option to address multiple contact center functional areas using a variety of server deployment models. The Cisco UCCX is available in three different packages: standard, enhanced and premium.

Features:

Unified CCX Engine

 

Programmable Scripting Engine

Cisco UCCX provides an ability for developers to program the business logic of how to handle a Voice Call or an Http Contact (Web Action performed by a user) by the engine. The scripting involves building the business workflow using a proprietary domain specific programming tool, the Unified CCX Editor, and save the defined workflow as a file to be uploaded to UCCX via the administration web and REST interface.

Part Number Description Cisco Official Price Our Price Discount Price
CCX-12-NPS-K9

CCX 12 Non Production System

$2995.00 View More
CCX-12-5P

Premium 5 seat Promo Bundle

$2995.00 View More
CCX-12-5E

CCX 12 Enhanced 5 seat Promo Bundle

$995.00 View More
CCX-12-NFR

NFR Kit: PRE HA 6 seats Pre, WFO

$100.00 View More
CCX-12-LIC-K9

CCX 12.0 New Licenses

$0.00 View More
CCX-12-MED-K9

CCX 12.0 Media

$0.00 View More
CCX-12-P-SVR-LIC

CCX 12.0 NEW PRE Server License

$0.00 View More
CCX-12-PAK

CCX 12 autoexpanded PAK

$0.00 View More
CCX-12-UPG-K9

CCX 12.0 Upgrade Licenses

$0.00 View More
CCX-12-12-EPHA-PAK

CCX 12.0 PAK – 12.0 EHA – 12.0 PHA

$0.00 View More
CCX-12-ADD-K9

CCX 12.0 Add-on Licenses

$0.00 View More
CCX-12-E-P-UPAK

PAK – 12.0, ENH-PRE

$0.00 View More
CCX-12-E-SVR-LIC

CCX 12.0 NEW ENH Server License

$0.00 View More
CCX-12-N-E-LIC

CCX 12.0 ENH Seat Qty 1 LICENSE ONLY

$1250.00 View More
CCX-12-N-P-LIC

CCX 12.0 PRE Seat Qty 1 LICENSE ONLY

$1995.00 View More
CCX-12-OBIVRLIC

CCX 12.0 PRE Outbound IVR Port Qty 1 LICENSE ONLY

$695.00 View More
CCX-12-PHA-LIC

CCX 12.0 PRE HA LICENSE ONLY

$14995.00 View More
CCX-12-WPL-NFR

CCX 12 UC 10 NFR

$0.00 View More
CCX-12-25P

Premium 25 seat Promo Bundle

$51995.00 View More
CCX-12-25P-ADD

Premium 25 seats add-on Promo Bundle

$44995.00 View More
CCX-12-A-E-LIC

CCX 12.0 ENH Seat Qty 1 LICENSE ONLY

$1250.00 View More
CCX-12-A-P-LIC

CCX 12.0 PRE Seat Qty 1 LICENSE ONLY

$1995.00 View More
CCX-12-EHA-LIC

CCX 12.0 ENH HA LICENSE ONLY

$8995.00 View More
CCX-12-12-EPHA

CCX 12.0 UPGRADE – 12.0 to 12.0 ENH-PRE HA-HA

$6000.00 View More
CCX-12-25E

Enhanced 25 seat Promo Bundle

$29995.00 View More
CCX-12-25E-ADD

Enhanced 25 seats add-on Promo Bundle

$24995.00 View More